14 Feb Be Competent Go Digital – Training Actvity
Il corso organizzato dall’UNCU all’interno del progetto ERASMUS – Be Competent Go Digital (2021-1-TR01-KA210-ADU-000027357) è stato riconosciuto dall’Ordine degli Avvocati di Perugia con tre crediti formativi per ogni sessione.
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ACQUISTI ON LINE, I DIRITTI DEI CONSUMATORI: PRIMA, DURANTE E DOPO L’ACQUISTO – Be Competent Go Digital – |
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| DAY | DURATION | CONTENT |
| 24.03.2023 | 09.00-13.00 | Module-1
Introduction, Ice breakers, pre-test questionnaires Unit 1.1 : Navigating, searching and filtering information about goods and service Unit 1.2 : Evaluating and comparing information about goods and services |
| 24.03.2023 | 14.00-18.00 | Unit 1.3 : Recognising and evaluating advertisements and commercial communications
Unit 1.4 : Managing digital profile and identity in the digital marketplace Unit 1.5 : Considering sustainable and responsible consumption in digital marketplaces |
| 25.03.2023 | 09.00-13.00 | Module-2
Unit 2.1 : How to participate in collaborative economy platform Unit 2.2 : Manage payments and finances through digital tools Unit 2.3 : Understand copyrights, licences and contracts related to digital goods and services |
| 25.03.2023 | 14.00-18.00 | Unit 2.4 : Manage privacy and personal data
Unit 2.5 : Protect health,safety and environment Module-3 Unit 3.1 : Sharing information with third parties |
| 26.03.2023 | 09.00-13.00 | Unit 3.2 : Consumer rights in the digital market
Unit 3.3 : Identifying digital consumer competence gaps and limits Post-Test and Certification Ceremony |
Docente Avv. Damiano Marinelli – Dott.sa Giada Materazzo
MODULE -1- BEFORE PURCHASE
1.1 Navigating, searching and filtering information about goods and services
– İdentifying recent internet browsers,mobile applications and search enignes.
– Personalization of the searching process
– Defining current shopping sites and mobile applications
– How to make an effective search
1.2 Evaluating and comparing information about goods and services
– Defining the reliability of information contained in the online environment
– Determining and marking comparisons between different sites,mobile apps. and etc.
– Following and understanding different buyers’ comments and opinions
1.3 Recognising and evaluating advertisements and commercial communications
– Becoming aware of online marketing/sales techniques and methods
– Evaluating the credibility and accuracy of advertisements and promotions
– Protection from misleading information and referrals
– Critical attitude towards publicity
1.4 Managing digital profile and identity in the digital marketplace
– Recognizing the importance of managing online profiles
– Methods and techniques of companies using profile information
– Creating secure passwords / Importance of password security
– How to protect personal profiles
1.5 Considering sustainable and responsible consumption in digital marketplaces
– Understanding the environmental impacts of digital consumption
– Consequences and effects of digital behavior and habits
– Attitudes and behaviors towards consumption
MODULE -2- DURING PURCHASE
2.1 Interact in the digital marketplace to buy and sell
– Managing online trading (sales/buying) processes
– EU regulations in the field of digital consumption
– How to manage a secure purchasing process
– Points to consider in international online shopping
2.2 How to participate in collaborative economy platforms
– Understanding the basic principles of the cooperative economy
– Working model and techniques of peer-to-peer platforms
– Pros, cons, risks and rules of these platforms
2.3 Manage payments and finances through digital tools
– Defining and using different online payment tools
– Methods and techniques of secure payment in online shopping
– Risks/positive aspects of online payment methods
2.4 Understand copyrights, licences and contracts related to digital goods and services
– Considerations regarding different property rights
– Basic information about existing licenses
– Technical information on the safe use of online material
2.5 Manage privacy and personal data
– Understanding information about privacy policies
– Things to note about the Terms of Use
– Basic steps related to the management of personal data
2.6 Protect health,safety and environment
– What are the risks and consequences of digital consumption?
– Impact of Digital Consumption on physical/psychological health
– Methods of avoiding health risk
– Techniques to reduce the impact of Digital Consumption on the environment and climate change
MODULE -3- AFTER PURCHASE
3.1 Sharing information with third parties
– Feedback, opinions and comments from different consumers
– Evaluation of different opinions and comments for conscious consumption
– Exchange of ideas, feedbacks
3.2 Consumer rights in the digital market
– Key issues on consumer protection rules and legislation
– EU legislation
– Transactions to be considered after purchase
3.3 Identifying digital consumer competence gaps and limits
– Evaluation of the product and service after purchase
– Customer rights after purchase
– What are digital consumers’s limitations?
– Need to be informed and updated
– The necessary attitude and skills